Crystal River Health Center

Nondiscrimination and language help

Discrimination Is Against the Law

Crystal River Health Center, operated by Citrus County Rural Health, Inc., complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act. We do not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex. We do not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Help for people with disabilities, free of charge and in a timely manner. We provide reasonable modifications and appropriate auxiliary aids and services so you can communicate with us effectively and take part in our programs, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, braille, audio, accessible electronic formats, and other formats)

Help for people whose primary language is not English, free of charge and in a timely manner. We provide language assistance services, such as:

  • Qualified interpreters (in person, by phone, or by video)
  • Information written in other languages, including electronic and written translated documents

How to get help. Ask any staff member, call 352-565-7342 (TTY 711, Florida Relay), or contact our Section 1557 Coordinator:

Tariq Muhammad, Chief Executive Officer, Section 1557 CoordinatorCrystal River Health Center, 927 N Citrus Avenue, Crystal River, FL 34428Phone: 352-565-7342 · TTY: 711 · Email: care@ccrhealth.org

How to file a grievance. If you believe Crystal River Health Center failed to provide these services or discriminated against you in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our Section 1557 Coordinator (contact information above). You can file in person, by mail, by phone, or by email. If you need help filing a grievance, the Section 1557 Coordinator can help you. We will not retaliate against anyone for filing a grievance or taking part in an investigation.

How to file a complaint with the federal government. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:

Complaint forms and instructions: https://www.hhs.gov/civil-rights/filing-a-complaint/index.html

This notice is available on our website at https://myhealth.ccrhealth.org/nondiscrimination, and in print at the front desk. Ask us for it in another language or format.

Language help

  • EnglishATTENTION: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 352-565-7342 (TTY: 711) or speak to your provider.
  • SpanishATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 352-565-7342 (TTY: 711) o hable con su proveedor.
  • Haitian Creole (French Creole)ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd aladispozisyon w gratis pou lang ou pale a. Èd ak sèvis siplemantè apwopriye pou bay enfòmasyon nan fòma aksesib yo disponib gratis tou. Rele nan 352-565-7342 (TTY: 711) oswa pale avèk founisè w la.
  • VietnameseLƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi theo số 352-565-7342 (Người khuyết tật: 711) hoặc trao đổi với người cung cấp dịch vụ của bạn.
  • Portuguese (Brazilian)ATENÇÃO: Se você fala português, serviços gratuitos de assistência linguística estão disponíveis para você. Auxílios e serviços auxiliares apropriados para fornecer informações em formatos acessíveis também estão disponíveis gratuitamente. Ligue para 352-565-7342 (TTY: 711) ou fale com seu provedor.
  • Chinese (Traditional)注意：如果您說中文，我們可以為您提供免費語言協助服務。也可以免費提供適當的輔助工具與服務，以無障礙格式提供資訊。請致電 352-565-7342（TTY：711）或與您的提供者討論。
  • Chinese (Simplified)注意：如果您说中文，我们将免费为您提供语言协助服务。我们还免费提供适当的辅助工具和服务，以无障碍格式提供信息。致电 352-565-7342（文本电话：711）或咨询您的服务提供商。
  • FrenchATTENTION : Si vous parlez Français, des services d'assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le 352-565-7342 (TTY : 711) ou parlez à votre fournisseur.
  • TagalogPAALALA: Kung nagsasalita ka ng Tagalog, magagamit mo ang mga libreng serbisyong tulong sa wika. Magagamit din nang libre ang mga naaangkop na auxiliary na tulong at serbisyo upang magbigay ng impormasyon sa mga naa-access na format. Tumawag sa 352-565-7342 (TTY: 711) o makipag-usap sa iyong provider.
  • RussianВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах также предоставляются бесплатно. Позвоните по телефону 352-565-7342 (TTY: 711) или обратитесь к своему поставщику услуг.
  • Arabicتنبيه: إذا كنت تتحدث اللغة العربية، فستتوفر لك خدمات المساعدة اللغوية المجانية. كما تتوفر وسائل مساعدة وخدمات مناسبة لتوفير المعلومات بتنسيقات يمكن الوصول إليها مجانًا. اتصل على الرقم 352-565-7342 (711) أو تحدث إلى مقدم الخدمة.
  • ItalianATTENZIONE: se parli Italiano, sono disponibili servizi di assistenza linguistica gratuiti. Sono inoltre disponibili gratuitamente ausili e servizi ausiliari adeguati per fornire informazioni in formati accessibili. Chiama l'352-565-7342 (tty: 711) o parla con il tuo fornitore.
  • GermanACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Entsprechende Hilfsmittel und Dienste zur Bereitstellung von Informationen in barrierefreien Formaten stehen ebenfalls kostenlos zur Verfügung. Rufen Sie 352-565-7342 (TTY: 711) an oder sprechen Sie mit Ihrem Provider.
  • Korean주의: 한국어를 사용하시는 경우 무료 언어 지원 서비스를 이용하실 수 있습니다. 이용 가능한 형식으로 정보를 제공하는 적절한 보조 기구 및 서비스도 무료로 제공됩니다. 352-565-7342(TTY: 711)번으로 전화하거나 서비스 제공업체에 문의하십시오.
  • PolishUWAGA: Osoby mówiące po polsku mogą skorzystać z bezpłatnej pomocy językowej. Dodatkowe pomoce i usługi zapewniające informacje w dostępnych formatach są również dostępne bezpłatnie. Zadzwoń pod numer 352-565-7342 (TTY: 711) lub porozmawiaj ze swoim dostawcą.
  • Gujaratiધ્યાન આપો: જો તમે ગુજરાતી બોલતા હો તો મફત ભાષાકીય સહાયતા સેવાઓ તમારા માટે ઉપલબ્ધ છે. યોગ્ય ઑક્ઝિલરી સહાય અને ઍક્સેસિબલ ફૉર્મેટમાં માહિતી પૂરી પાડવા માટેની સેવાઓ પણ વિના મૂલ્યે ઉપલબ્ધ છે. 352-565-7342 (TTY: 711) પર કૉલ કરો અથવા તમારા પ્રદાતા સાથે વાત કરો.
  • Thaiหมายเหตุ: หากคุณใช้ภาษา ไทย เรามีบริการความช่วยเหลือด้านภาษาฟรี นอกจากนี้ ยังมีเครื่องมือและบริการช่วยเหลือเพื่อให้ข้อมูลในรูปแบบที่เข้าถึงได้โดยไม่เสียค่าใช้จ่าย โปรดโทรติดต่อ 352-565-7342 (TTY: 711) หรือปรึกษาผู้ให้บริการของคุณ